oxoplay Terms
& Conditions

For the purposes of these Terms & Conditions, the following definitions shall apply throughout this Agreement:

• "oxoplay" / "the Platform" — refers to the online gaming platform operated at oxoplay.co, including all web pages, services, games, tools, and features accessible therein.
• "User" / "Player" / "Account Holder" — any natural person who has registered an account with oxoplay and uses its services, or any person browsing the Platform without registration.
• "Account" — the registered personal gaming account created by a User at oxoplay, identified by a unique username or email address.
• "Balance" / "Wallet" — the real-money credit held within a User's oxoplay account, denominated in Philippine Peso (PHP) unless otherwise stated.
• "Bonus Funds" — non-withdrawable promotional credits granted to a User's account subject to wagering requirements and bonus-specific terms.
• "Wagering Requirement" / "Playthrough" — the minimum total bet volume a User must achieve using bonus funds before those funds become eligible for withdrawal, expressed as a multiplier (e.g., 30x).
• "KYC" (Know Your Customer) — the identity and age verification process oxoplay requires users to complete, involving submission of valid Philippine government-issued identification and, where applicable, proof of address.
• "PAGCOR" — the Philippine Amusement and Gaming Corporation, the government agency responsible for the regulation of gaming activities in the Philippines.
• "Prohibited Jurisdiction" — any country or territory from which access to and use of oxoplay services is restricted or prohibited under applicable law or oxoplay's internal compliance policy.
• "Responsible Gaming Tools" — features available within a User's account including deposit limits, session time limits, loss limits, cooling-off periods, and self-exclusion options.

By accessing oxoplay.co, creating an account, making a deposit, or using any gaming service offered by oxoplay, you irrevocably agree to be bound by these Terms & Conditions in their entirety. Your acceptance is deemed complete upon any of the following actions:

• Clicking "I agree" or an equivalent checkbox during the registration process;
• Completing registration and creating an oxoplay account;
• Making a deposit to your oxoplay account;
• Placing a real-money wager or participating in any game on the Platform.

If you are accessing the Platform on behalf of another person, you represent and warrant that you have the authority to bind that person to these Terms. These Terms supersede all prior agreements, representations, and understandings between you and oxoplay with respect to the subject matter herein.

3.1 Minimum Age

You must be at least 21 years of age to register an account and use any oxoplay service involving real-money gaming. This minimum age is established in accordance with PAGCOR guidelines and Philippine law governing gambling activities. oxoplay strictly enforces this requirement through KYC verification procedures.

3.2 Geographic Eligibility

oxoplay's services are directed primarily at players physically located within the Republic of the Philippines. Users accessing the Platform from jurisdictions where online gaming is prohibited by local law do so at their own risk and may have their accounts restricted or closed without notice. It is the User's sole responsibility to determine whether their use of oxoplay is lawful in their country of residence or current physical location.

3.3 Prohibited Persons

The following persons are expressly prohibited from opening or maintaining an oxoplay account:

• Persons under 21 years of age;
• Persons who have previously been self-excluded from oxoplay or any affiliated platform;
• Employees, contractors, officers, directors, and agents of oxoplay, or any of its software suppliers, and their immediate family members;
• Persons residing in jurisdictions where online gambling is specifically prohibited by law;
• Persons who have been identified as problem gamblers through the PAGCOR self-exclusion registry or equivalent body and whose exclusion period remains active.

4.1 Single Account Policy

Each User is permitted to maintain one (1) account only on the oxoplay platform. Duplicate accounts — whether created intentionally or otherwise — are prohibited. oxoplay uses technical and manual processes to identify duplicate accounts, including matching of personal details, payment methods, device fingerprints, and IP addresses. All duplicate accounts may be closed without notice and any associated balances forfeited.

4.2 Account Information Accuracy

You are required to provide accurate, current, and complete information during registration and to update this information promptly if it changes. oxoplay is not liable for any loss arising from inaccurate or outdated account information provided by a User. Providing false information, including a false date of birth, is a material breach of this Agreement.

4.3 KYC Documentation

Prior to processing any withdrawal from your oxoplay account, you will be required to complete KYC verification. Accepted documentation includes:

oxoplay reserves the right to request additional documentation at any time and to place a withdrawal hold pending satisfactory completion of KYC. Failure to complete KYC within 30 days of a withdrawal request may result in account suspension.

4.4 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any two-factor authentication codes. oxoplay will never ask for your password via email, SMS, or chat. Any activity conducted through your account while it is logged in shall be deemed your activity. You must notify oxoplay support immediately if you suspect unauthorized access to your account.

5.1 Accepted Payment Methods

oxoplay accepts deposits via the following payment methods, all denominated in Philippine Peso (PHP) unless otherwise specified:

• GCash — instant processing, minimum ₱100;
• Maya (PayMaya) — instant processing, minimum ₱100;
• BPI, BDO, UnionBank — via InstaPay, typically 5–10 minutes, minimum ₱500;
• Metrobank — bank transfer, 10–30 minutes, minimum ₱500;
• Coins.ph — instant processing, minimum ₱100;
• 7-Eleven Cliqq — cash-based, up to 30 minutes, minimum ₱100;
• USDT TRC20 — cryptocurrency, 15–30 minutes, minimum equivalent of USD 10;
• Credit Card — select Philippine-issued cards, minimum ₱500.

5.2 Deposit Terms

All deposits must be made from payment accounts registered in the User's own name. Third-party deposits are strictly prohibited. oxoplay reserves the right to return deposits made from unverified or third-party payment sources and to suspend accounts pending investigation. Deposits are non-refundable once credited to a User's oxoplay account, except in cases of technical error or verified duplicate processing.

6.1 Withdrawal Eligibility

Withdrawals from an oxoplay account are subject to the following conditions being met:

• KYC verification has been completed and approved by oxoplay compliance;
• The withdrawal amount consists solely of real-money funds (not uncleared bonus funds);
• Any applicable wagering requirements attached to bonus credits have been fully met;
• The account is in good standing with no active compliance holds or investigations;
• Withdrawal is requested to a payment method in the User's own name.

6.2 Withdrawal Timeframes

oxoplay targets the following processing timeframes for withdrawal requests. Actual timing may vary depending on the payment provider and any compliance review requirements:

6.3 Withdrawal Limits

Standard oxoplay accounts are subject to a default maximum daily withdrawal of ₱200,000 and a maximum weekly withdrawal of ₱500,000. VIP tier players may have higher limits as specified in their VIP tier terms. oxoplay reserves the right to conduct enhanced due diligence on large withdrawal requests, which may result in additional processing time.

7.1 General Bonus Terms

All oxoplay bonuses and promotional offers are subject to these General Bonus Terms in addition to any offer-specific terms communicated at the time of the promotion. By claiming any bonus, you agree to all applicable terms.

7.2 Wagering Requirements

Bonus funds credited to your oxoplay account are subject to a wagering requirement before they may be withdrawn. The wagering requirement multiplier applicable to each promotion is stated in the specific bonus offer terms. Unless otherwise stated, the standard wagering requirement for welcome and reload bonuses is 30x the bonus amount. Wagering must be completed within the validity period stated for the bonus.

7.3 Game Contribution

Different game categories contribute different percentages toward wagering requirement completion. Unless the specific bonus terms state otherwise, the following standard contribution rates apply at oxoplay:

• Slots: 100% contribution per bet toward wagering;
• Live Casino (Baccarat, Blackjack, Roulette): 10% contribution;
• Bingo: 50% contribution;
• Sports Betting: 50% contribution on qualifying bets (minimum odds apply as stated in offer);
• E-Sports & Fishing Games: 25% contribution.

7.4 Bonus Abuse

oxoplay reserves the right to void bonuses and any winnings derived therefrom, and to suspend or close accounts, if there is evidence of bonus abuse. Bonus abuse includes but is not limited to: opening multiple accounts to claim the same offer, using arbitrage betting strategies to guarantee profit from bonus funds, and coordinating bonus exploitation with other users. oxoplay's determination of bonus abuse is final.

8.1 Game Outcomes

All game outcomes on the oxoplay platform are determined by certified systems. Live casino games (baccarat, blackjack, roulette, sic bo, dragon tiger) are conducted by real human dealers on physical equipment captured via live video stream — outcomes are determined by physical mechanics, not software RNG. Slot games use certified Random Number Generators (RNG) independently audited by accredited testing laboratories. oxoplay publishes Return to Player (RTP) figures for all slot games accessible in the individual game information panel.

8.2 Malfunction Policy

In the event of a technical malfunction, software error, or communication disruption affecting a game round, oxoplay reserves the right to void the affected game round and return the staked amount to the User's account. oxoplay is not liable for losses resulting from technical malfunctions beyond its reasonable control. Winnings generated as a result of an obvious technical error or malfunction shall be void and not payable.

8.3 Sports Betting Rules

All sports betting markets and settlement rules specific to oxoplay sports are governed by oxoplay's Sports Betting Rules, published separately on the Platform. In the event of ambiguity between these Terms and the Sport-specific rules, the sport-specific rules shall take precedence for sports betting matters. oxoplay reserves the right to void bets on markets where the outcome is reasonably suspected to have been manipulated or corrupted.

The following conduct is expressly prohibited on the oxoplay platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of funds, and where applicable, referral to relevant law enforcement authorities:

• Providing false, misleading, or fraudulent information during registration, KYC, or at any other point of interaction with oxoplay;
• Using the Platform if you are under 21 years of age;
• Registering or maintaining more than one account on the Platform;
• Using software, bots, scripts, artificial intelligence, or any automated system to interact with the Platform or games in a manner not intended for human users;
• Exploiting bugs, glitches, or errors in games or the Platform software for financial gain;
• Engaging in collusion, match-fixing, or any form of corrupt activity in sports betting markets;
• Depositing or withdrawing funds using payment methods not belonging to you;
• Using the Platform to conduct, facilitate, or conceal money laundering or other financial crimes;
• Engaging in charge-backs or payment reversals without legitimate basis;
• Threatening, harassing, or abusing oxoplay staff or other users via any communication channel;
• Attempting to reverse-engineer, copy, or reproduce any part of the oxoplay platform, codebase, or proprietary game content.

oxoplay reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms & Conditions;
• Failure to complete KYC verification within the required timeframe;
• Detection of fraudulent activity, bonus abuse, or prohibited conduct;
• Self-exclusion request by the account holder;
• Identification of the account holder as a person on a self-exclusion registry;
• Regulatory requirement or law enforcement instruction;
• Extended inactivity (accounts with no login activity for 12 consecutive months).

Upon account closure, oxoplay will return the verified real-money balance (net of any void bonuses) to the User's verified payment method following completion of any required compliance review. oxoplay is not liable for losses arising from account closure where closure was caused by the User's breach of these Terms.

All content on the oxoplay platform — including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, software, page layouts, and compilation thereof — is the exclusive property of oxoplay or its licensed third-party suppliers and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal entertainment purposes in accordance with these Terms. This license does not include any right to:

• Reproduce, distribute, or publicly display any Platform content;
• Modify, adapt, translate, or create derivative works based on Platform content;
• Use the oxoplay name, logo, or brand materials in any commercial or promotional context without written authorization;
• Scrape, crawl, or systematically extract data from the Platform.

To the maximum extent permitted by applicable law, oxoplay, its officers, directors, employees, agents, and service providers shall not be liable for:

• Any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the Platform;
• Loss of funds due to unauthorized account access resulting from your failure to maintain credential security;
• Interruptions, errors, or technical failures beyond oxoplay's reasonable control, including telecommunications failures, internet disruptions, or force majeure events;
• Losses resulting from your reliance on information displayed on the Platform that was subsequently found to contain errors;
• Winnings claimed as a result of a technical malfunction or obvious error, which oxoplay has voided in accordance with these Terms.

Nothing in these Terms limits oxoplay's liability for fraud, willful misconduct, or any liability that cannot be excluded under Philippine law.

oxoplay is committed to providing a responsible gaming environment. We recognize that for a small number of players, gambling can become problematic, and we have a responsibility to provide tools and support to mitigate this risk.

13.1 Age Verification Obligation

oxoplay enforces a strict minimum age of 21 for all real-money gaming activities in compliance with PAGCOR guidelines. Age is verified through KYC documentation review. Any account where the holder is subsequently found to be under 21 will be immediately closed and deposits returned to the originating payment method.

13.2 Responsible Gaming Tools

All oxoplay users have access to the following responsible gaming tools at no cost, accessible from their account settings:

• Deposit Limits — Users may set daily, weekly, and monthly maximum deposit caps. Limit reductions take effect immediately; increases require a 24-hour cooling-off period before activation.
• Loss Limits — Users may set a maximum net loss amount per session, day, week, or month. Once the limit is reached, further real-money wagers are blocked for the remainder of the limit period.
• Session Time Reminders — Notifications at 30-minute, 1-hour, and 2-hour intervals to alert users of their current gaming session duration.
• Cooling-Off Period — A temporary account access restriction of 24 hours, 7 days, 30 days, 90 days, or 6 months. Takes effect immediately and cannot be shortened by the User.
• Self-Exclusion — Permanent account closure with access restricted indefinitely. Takes effect immediately upon request. Users who have self-excluded may not re-register on the Platform for a minimum of 6 months and are subject to re-verification upon any reinstatement request.

The collection, use, storage, and processing of your personal data by oxoplay is governed by the oxoplay Privacy Policy, which forms part of this Agreement by reference. By using the Platform and accepting these Terms, you also consent to the processing of your personal data as described in the Privacy Policy, including KYC data, transactional data, and usage analytics.

oxoplay collects and processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. You have the right to access, correct, and request deletion of your personal data subject to applicable legal and regulatory retention obligations. Please refer to the Privacy Policy for full details of your data rights and how to exercise them.

oxoplay reserves the right to amend, update, or replace these Terms & Conditions at any time. Amendments will be published on this page with the effective date updated accordingly. Where a material amendment is made, oxoplay will provide reasonable notice to active Users via email to their registered address or via an in-platform notification.

Your continued use of the oxoplay platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with an amendment, you must cease using the Platform and contact support to close your account. We encourage all Users to review this page periodically to stay informed of the current Terms.

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles. Any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts of Metro Manila, Philippines.

Before initiating any formal legal proceedings, Users agree to first contact oxoplay's customer support team and allow a period of 30 days for good-faith resolution of the dispute. This requirement does not prevent either party from seeking urgent or interim relief from a court of competent jurisdiction where necessary.

For questions, concerns, or notices relating to these Terms & Conditions, or for any account, payment, or responsible gaming matter, please contact the oxoplay support team through the following channels:

• Live Chat: Available 24/7 directly within the oxoplay platform — the fastest channel for urgent account matters.
• Email: [email protected] — for formal inquiries, KYC submissions, and responsible gaming requests. Please include your account username and a brief description of your matter.
• Response Time: Live chat responses under 2 minutes during peak hours. Email responses within 24 hours on business days.

oxoplay's support team operates in English and is available to Filipino players across all regions including Metro Manila, Cebu, Davao, and nationwide through digital channels.